Therapy Services

Our Mission

We are committed to providing professional, compassionate care for young people and young adults as they navigate life’s challenges. Whether you're dealing with stress, anxiety, low self-esteem, life changes, ADHD, academic pressure, or relationship struggles, our goal is to create a safe, non-judgmental space where you can feel heard and understood.

Together, we will work to establish understanding of their life, build resilience, develop coping skills, and foster confidence, all while helping clients clarify their goals and navigate the path toward a fulfilling future. We are dedicated to meeting each person where they are and empower them to take the steps necessary to become their best. 

Why Therapy is Important

Therapy is a place where you can feel safe, heard, and supported while working through whatever life throws at you. Whether you're struggling with something, working through a past experience, or simply trying to figure out your next steps, therapy is here to support you. It's a space to understand yourself deeper and gain the tools you need to move forward with clarity and confidence. Just like you’d go to the doctor if you’re physically hurt, taking care of your mental health is just as important. When you take care of you, everything else flows from a stronger, healthier place.

What Therapy is Not

Therapy isn’t about “fixing” you or telling you how to live your life. It’s about understanding, empowerment, growth and thriving. It’s a safe place where we work together to explore what’s going on in your life and figure out what works best for you. You don’t need to have all the answers or be perfect. Therapy is about showing up, being real, and finding your way forward at your own pace. 

Breaking the Stigma

There’s often a stigma surrounding therapy, but seeking help doesn’t mean something is wrong with you. It’s about recognizing that mental health is just as important as physical health. As mentioned, just like you’d go to a doctor when something feels off physically, therapy is how you take care of your emotional and mental health. It’s a brave step toward healing, getting to know yourself better, and creating a life that actually feels good.

How Therapy Can Help

Therapy offers a supportive, confidential space where we can explore your thoughts, feelings, and behaviors to better understand what’s going on in your life. We’ll work on building your confidence and I'll teach you better coping skills, and support you in creating attainable goals. You don’t have to figure it all out alone. Together, we’ll sort through things so you can move forward feeling lighter, stronger, and more grounded.

Our Services

Flexible Paths to Investing in Your Well-Being

We believe in providing transparency and clarity around the cost of therapy services. As part of the No Surprises Act, I am committed to ensuring you understand the estimated costs of your therapy services before they begin.

Payment Options

You have a couple of payment options for your counseling sessions. You can either pay the full cost of services out of pocket or use health insurance to cover part of the cost.

If you choose to use insurance, please be aware that you may have a copay or co-insurance depending on your provider and coverage. Your insurance company will determine the copay for behavioral health services, so I recommend verifying your benefits, including your deductible amount with your insurance provider before your first appointment. 

Additionally, please confirm whether your insurance covers teletherapy (virtual sessions). Virtual sessions are limited to those who reside in Georgia.

If You Have United Healthcare (Optum) Insurance

Haven CES is now fully credentialed with United Healthcare (Optum) insurance. If you're paying out of pocket or using United Healthcare (Optum) (not offered through Headway), you'll continue to use the SimplePractice client portal for scheduling, payments, and paperwork.

Dr. Thomas will provide instructions on how to access your client portal during the screening process. Must got through screening first. 

Streamlined Access to Care

To better support your needs, I’ve partnered with Headway, a secure HIPPA-Compliant platform that simplifies the insurance process—handling verification, billing, and claims on your behalf. 

I am fully credentialed to accept the following insurance plans through Headway (Georgia residents only):

• Carelon Behavioral Health

• Blue Cross Blue Shield of Massachusetts

• Quest Behavioral Health

• Anthem Blue Cross and Blue Shield of Georgia

• Cigna

• Aetna

You’ll be able to view your copay and benefits directly through the platform. To explore this option, Dr. Thomas will provide scheduling information during your screening process (must go through screening first). 

Self-Pay Rates:

• Intake Biopsychosocial Assessment (60-minute session): $150

• 60-minute Individual Remote Session: $120

• 45-minute Individual Remote Session: $100

These rates are based on my years of experience, the cost of living in Georgia, and market research for the area. I am dedicated to providing affordable and accessible services for all clients and aim to offer the highest quality care in a safe, supportive environment.

Good Faith Estimate

Under the No Surprises Act, clients who are not using insurance (also known as “self-pay” or “private pay”) have the right to receive a Good Faith Estimate for the total expected cost of therapy services.

This estimate outlines the anticipated fees for services based on what we discuss and plan together. It helps you make informed decisions about your care without unexpected costs down the line.

Please keep in mind:

• If your needs change over time or additional services are requested, your estimate may be updated to reflect those changes.

• You always have the right to pause or stop services at any time with no penalty.

• If your actual charges end up being $400 or more above the estimate you received, you have the right to initiate a dispute resolution process.

This is all part of making sure your care is transparent, respectful, and aligned with your goals from the start. For more details about your rights under the No Surprises Act, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Insurance & Superbills

Dr. Thomas is currently credentialed with several insurance panels and is in the process of joining additional networks. For clients whose insurance is not yet in-network, self-pay is available, and superbills can be provided for potential reimbursement if your plan includes out-of-network benefits.

If you're a self-pay client with out-of-network benefits, a superbill (also called a Statement for Insurance Reimbursement) can be provided once in-network approval is confirmed. This document includes the information your insurance may require for reimbursement, such as service codes, diagnosis, and payment details.

Please note that not all insurance plans accept superbills, so it’s important to check with your provider in advance to verify your out-of-network benefits.

If you're unsure about your costs or need help understanding your coverage, please reach out. I’m happy to help you navigate the process and ensure things feel as smooth and transparent as possible.

Payment is due before each session. We accept all major credit cards for self-pay fees, copays, or coinsurance (all transactions are processed through Simple Practice or Headway). Before your first appointment, we encourage you to contact your insurance provider to confirm your copay and coverage for outpatient behavioral health services.

$150

What to Expect During Your 60 minute 

Intake Biopsychosocial Assessment

The first session is all about connection and clarity. It’s our time to begin building trust, review key policies and consent forms, and talk through what you’re hoping to get out of therapy.

Before we move into ongoing sessions, we’ll complete an initial biopsychosocial assessment, which is a "whole person" evaluation that gives me a deeper understanding of your lived experiences. This includes:

• Biological: your medical and physical health history

• Psychological: your mental and emotional well-being

• Social: your relationships, circle, work or school life, and support systems

This step helps me create a strong foundation for our work. It gives me insight into where you’ve been, where you are now, and how I can best support you as you move forward.

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